Microsoft quietly launches Answer Desk for premium online technical support

Microsoft launched AnswerDesk.com today - a premium service available on demand 24/7 that helps connect 'Answer Techs' with customers who need help diagnosing and troubleshooting their Microsoft software related issues.  Although no official announcement has been made, the website went online … [Read more...]

Microsoft has something bigger planned for AnswerDesk.com

If acquiring a bunch of domain names is any sign of a company's plans to launch a service or product, then Microsoft may have something up its sleeve for AnswerDesk.com. On September 12, 2011, Microsoft Corporation took ownership of the domain AnswerDesk.com.  Before that, the domain was registered … [Read more...]