Microsoft quietly launches Answer Desk for premium online technical support

Microsoft launched today - a premium service available on demand 24/7 that helps connect 'Answer Techs' with customers who need help diagnosing and troubleshooting their Microsoft software related issues.  Although no official announcement has been made, the website went online … [Read more...]

Microsoft has something bigger planned for

If acquiring a bunch of domain names is any sign of a company's plans to launch a service or product, then Microsoft may have something up its sleeve for On September 12, 2011, Microsoft Corporation took ownership of the domain  Before that, the domain was registered … [Read more...]